We provide tailored and timely tax collection services.
Over the past two decades, MBM Collections, LLC and the tax attorneys at Maiello Brungo & Maiello have handled all delinquent collection servicing and administrative work. Not only do we collect real estate taxes, we also collect earned income taxes, municipal service fees, water, and sewage claims, and other municipal claims.
| OUR PROCESS
We create a collection program specifically designed for each taxing jurisdiction based on the individual requests of the client and our recommendations. This program is reviewed on a yearly basis with the client. Based on our proprietary software system, we are able to provide a superior data-driven debt collection process which results in documented success of increased collections.
| OUR SOFTWARE
Our proprietary software system provides clients the ability to review individual taxpayer accounts and to receive information through a secure and private portal. We also have significant flexibility as to the reports we are able to provide so our clients can track the success of MBM Collections, LLC’s collection efforts. These reports include, but are not limited to:
- Installment Payment Reports;
- Monthly Report of Lien and Unliened Taxes collected;
- Lot and block Register detailing delinquency by lot and block as well as by tax year;
- Non-compliance Report;
- Open Accounts Sorted by Balance Due;
- Monthly Paid-in-Full Report;
- Tax Year Collection Efficiency Report;
- Numerous additional reports are available and can be customized upon request;
- An annual Lot and Block register detailing all open accounts; and
- Account reports sorted and summarized by category such as vacant properties, bankruptcy, commercial properties, etc.
By being able to engineer data, MBM Collections, LLC is able to focus its efforts and to pin-point where additional resources are needed to increase collection.
| OUR LEGAL CAPABILITIES
While our data-driven debt collection process provides superior results and most collections are accomplished through our Tax Office, there are times when legal action is necessary. In those instances, MBM Collections, LLC partners with the attorneys at Maiello Brungo & Maiello, LLP (MBM Law), whose team of tax attorneys has a comprehensive understanding of local tax collection laws.
The attorneys at MBM Law can:
- File both assumpsit actions against the property owner and sheriff sale actions against the property to collect any outstanding delinquent taxes.
- Monitor bankruptcy cases filed by taxpayers and file Proofs of Claim and attend various meetings and hearings as necessary to ensure delinquencies are paid through the bankruptcy.
Outside of the legal action, MBM Collections, LLC and the attorneys at Maiello Brungo & Maiello, LLP join together daily to assist taxpayers in resolving their questions and concerns.
Our Council and Mayor, after seeing the work MBM accomplished as our legal counsel, made the decision to also use MBM Collections as our delinquent tax collector. Over the years, they have brought in hundreds of thousands of dollars in delinquent taxes that we never imagined would be collected.
Elaina Skiba
Council President
Glassport Borough
| TAXPAYER RELATIONS
Taxpayers are important to MBM Collections. The data-drive, proprietary software allows our Tax Office Account Supervisors and Staff to concentrate on the taxpayer rather than the paperwork. Our Team always takes the time to address taxpayer concerns and questions in a friendly and professional manner whether in person at our conveniently located office; over the phone; or through email. MBM Collections believes in treating all taxpayers fairly and providing an opportunity to pay on delinquencies regardless of circumstances.
Based on guidelines set by our clients, we permit reasonable payment plan agreements. In certain circumstances, taxpayers may enter into hardship payments plans agreements. Additionally, our online portal offers taxpayers the option to pay online via e-check, credit card, or automatic monthly withdrawal payments and allows taxpayers to check balances. Combined, our Team has decades of experience and are able to provide the customer service our clients expect and the taxpayers deserve.